Privacy Policy

    Your privacy matters to us. This policy explains how we collect, use, and protect your information.

    Last modified: 2024-10-29

    1. Introduction

    Welcome to the services provided by NewOaks LLC (hereinafter referred to as "Company", "we", "our"). This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By using our services, you agree to the practices described in this policy.

    2. Definitions

    API: API (Application Programming Interface) refers to a set of functions and procedures that allow two applications to communicate with each other.
    Cookies: Cookies are small files stored on your Device used to track and store information about you.
    Device: Device refers to any device that can access the Service, such as a computer, mobile phone, or tablet.
    Data Controller: Data Controller refers to an individual or organization that determines the purposes and manner in which any personal data is processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.
    Data Processors: Data Processors (or Service Providers) refers to an individual or organization that processes data on behalf of the Data Controller. We may use the services of various Service Providers to process your data more effectively.
    Data Subject: Data Subject refers to the individual to whom personal data relates.
    Personal Data: Personal Data refers to any information relating to an identified or identifiable individual.
    Service: Service refers to the website and related services provided by NewOaks LLC.
    Usage Data: Usage Data refers to data collected automatically, which may be generated by the use of Service or from Service infrastructure itself.
    User: User refers to an individual using our Service.
    Widget: Widget refers to a service component that can be embedded in third-party websites.

    3. The Data Controller

    For the purposes of this Privacy Policy, NewOaks LLC is the data controller of your personal data. If you have any questions about this policy or our data practices, please contact us at support@newoaks.ai.

    4. Information Collection and Use

    We collect several different types of information for various purposes to provide and improve our Service to you. The types of data we collect include personal data, usage data, and data collected through cookies and other tracking technologies.

    5. Types of Data Collected

    Personal Data

    While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personal identifiable information may include, but is not limited to:

    • Email address
    • First name and last name
    • Phone number
    • Address, state, province, zip code, city
    • Cookies and Usage Data

    Usage Data

    We may also collect information that your browser sends whenever you visit our Service or when you access Service through a mobile device ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

    Tracking and Cookie Data

    We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Types of cookies we use include:

    • Session Cookies: We use Session Cookies to operate our Service.
    • Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
    • Security Cookies: We use Security Cookies for security purposes.

    If you have any questions or concerns about this Privacy Policy, please contact us at support@newoaks.ai. We are committed to protecting your privacy and ensuring your data is secure.